Frequently Asked Questions
Everything you need to know about shopping with Paramount Shop.
What are your standard shipping times?
Standard shipping typically takes 3-7 business days within the continental United States. International shipping times vary based on the destination and selected shipping method at checkout.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your package's progress.
Which payment methods do you accept?
Paramount Shop accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Please note that customers are responsible for any customs duties or import taxes incurred upon arrival.
How can I contact customer support?
Our support team is available via email at [email protected] or through our live chat feature available Monday through Friday, 9 AM to 5 PM EST.